Certified by Post Office Travel Money • May 24, 2026
Monday9:00 AM - 4:30 PM
Tuesday9:00 AM - 4:30 PM
Wednesday9:00 AM - 2:00 PM
Thursday9:00 AM - 4:30 PM
Friday9:00 AM - 4:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
What are the opening hours of Post Office Travel Money at 70 Villette Road, Sunderland?
The Post Office Travel Money is open Monday, Tuesday, Thursday, and Friday from 09:00 to 16:30, Wednesday from 09:00 to 14:00, Saturday from 09:00 to 13:00, and closed on Sundays.
Which payment options are accepted at Post Office Travel Money?
Payments can be made by American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What currencies can I load onto a Post Office Travel Money Card?
You can load up to 22 currencies one at a time, including Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, British pounds, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar, and Swedish krona.
Do I need to bring identification to buy or exchange currency at the branch?
Yes, if paying by card you must bring a valid passport, UK or EEA photocard driving licence, or EEA identity card. Some cash transactions may also require ID and electronic identity verification is possible if you have a permanent UK residential address.
What services are offered by Post Office Travel Money?
Services include Travel Money Card, currency exchange for various currencies, Currency Buy Back, and a Travel Money Refund Guarantee within 28 days if your trip is cancelled.
Where can I order Post Office Travel Money products online?
You can order via the website https://www.postoffice.co.uk/travel-money or use the Post Office Travel mobile app available on Apple App Store and Google Play Store.
What nearby places can I visit when I come to Post Office Travel Money at Villette Road?
Nearby places include Villette Road Post Office for postal and cafe services, Greggs for bakery and sandwiches, and The Community Cafe for food and drinks, creating convenient options before or after your visit.
Are there beauty and wellness salons near Post Office Travel Money at Sunderland?
Yes, several beauty and hair salons such as Klass Kutz, Just Tan It, Touch and Glow, Ville Dé Glamour Hair and Beauty Salon, and Stylex Hair Design are nearby making it convenient to combine errands or appointments.
Which nearby stores provide convenience or grocery options close to Post Office Travel Money?
Nearby convenience and grocery stores include Ray's Discount Store and Premier, which also offer ATMs and places to eat and drink, helpful for quick stops.
How can I use nearby transportation or community services when visiting Post Office Travel Money?
While specific transit stations are not listed, nearby community services like Back On The Map Library and Sunderland Quakers offer social and printing services that might assist with travel preparation and local information.
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